RelaxPregnant – Privacy Policy

Last updated: August 11, 2025

Welcome to RelaxPregnant! We're excited to have you here. Please read this Privacy Policy carefully before using https://relaxpregnant.com and any related services (collectively, the "Service"). This document is a legal agreement between you and HWH Studio LLC ("RelaxPregnant," "we," "us," or "our"). By accessing or using our Service, you agree to be legally bound by this Privacy Policy. If you do not agree to any part of this Privacy Policy, please discontinue use of the Service immediately.

1. Who We Are

RelaxPregnant is a U.S.-based organization that uses advanced AI to help expecting parents navigate their pregnancy journey with confidence. Our platform provides personalized pregnancy guidance, food safety scanning, test result analysis, and expert-curated book summaries to support you throughout your pregnancy and beyond.

RelaxPregnant is a product of HWH Studio LLC.

IMPORTANT MEDICAL DISCLAIMER:

RelaxPregnant is designed to be a supportive companion during your pregnancy journey, but it is NOT a replacement for professional medical care. Our platform provides informational content and AI-powered guidance based on general pregnancy knowledge, but it cannot and should not replace the advice of qualified healthcare professionals.

Always consult with your doctor, midwife, or other qualified healthcare provider for medical advice, diagnosis, treatment, or any concerns about your pregnancy. Never disregard professional medical advice or delay seeking it because of information you receive from RelaxPregnant.

In case of pregnancy-related emergencies, immediately contact your healthcare provider or emergency services.

2. Information We Collect

We collect both personal information (information that identifies you or makes you identifiable) and non-personal information (information that does not identify you directly).

2.1. Personal Information You Provide

You may provide personal information in various ways:

Account Registration: Name, email address, phone number, username, and password.
Pregnancy Information: Due date, current week of pregnancy, health information you choose to share for personalized recommendations.
Purchases: Payment details (e.g., credit card information, billing address) are processed by our third-party payment processor (Stripe). We do not store your complete credit card details.
Communications: When you contact us (via email or contact form), we may store the content of your message, your contact details, and any other information you choose to provide.
App Usage: Questions you ask our AI, food items you scan, tracking data you input, and preferences you set.

2.2. Information Automatically Collected

When you use or access our Services, we automatically collect certain information about your device and usage:

Device & Log Information: IP address, browser type, operating system, device type, device settings, and time zone.
Usage Data: Dates and times you access our Services, features used, pages visited, links clicked, and other actions taken in connection with our Services.

2.3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to provide, customize, and improve our Services. Cookies are small text files stored on your device to help websites remember information about you. You can control the use of cookies at the browser or device level. If you choose to disable cookies, it may affect certain features or services of our site.

3. How We Use Your Information

We process your personal information for the following purposes:

3.1. Service Provision and Account Management

To create, maintain, and secure your account.
To provide personalized pregnancy guidance based on your information.
To process transactions (payments, subscriptions, refunds) via our payment partners.
To deliver AI-powered features like food scanning, test analysis, and personalized recommendations.

3.2. Customer Support and Communication

To respond to inquiries, troubleshoot, and address technical issues.
To send you important updates or administrative messages (e.g., changes to policies, service-related notices).
To provide pregnancy-related tips and guidance via email or in-app notifications.

3.3. Service Improvement and Analytics

To analyze usage trends and measure how users interact with our Services.
To optimize performance, develop new features, and refine existing functionalities.
To improve our AI models and recommendation systems.

3.4. Marketing and Promotional Activities

To send you promotional information and marketing communications (when permitted by law or based on your consent).
You can unsubscribe from these communications by following the "unsubscribe" link in the email or by contacting us directly.

3.5. Legal Compliance and Protection

To comply with applicable laws, regulations, or legal processes.
To protect our rights, investigate fraud, and enforce our Terms of Service or other legal agreements.

4. When and With Whom We Share Your Information

We may share your personal data with:

4.1. Service Providers

Third parties that help us operate our business and Services (e.g., payment processors like Stripe, hosting providers, analytics providers, AI service providers). These providers process data only as instructed and on our behalf.

4.2. Business Transfers

In connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business by another company.

4.3. Legal Requirements

If required by law or to protect our rights, property, or safety (e.g., responding to court orders or law enforcement requests).

We do not sell or rent your personal information to third parties for their own marketing purposes.

5. Data Retention

We retain your personal information for as long as needed to: provide our Services to you; fulfill the purposes outlined in this Privacy Policy; comply with legal obligations; resolve disputes; and enforce our agreements. When we no longer require your personal data for these purposes, we will securely delete or anonymize it.

6. Data Security

We have implemented commercially reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We use bank-level encryption and comply with HIPAA and GDPR regulations. However, no internet-based service can be completely secure. Therefore, we cannot guarantee absolute security of your information.

7. International Data Transfers

If you use our Services from outside the United States, be aware that your information may be transferred, stored, or processed in the United States or other jurisdictions where our service providers are based. These countries may not have the same data protection laws as your home country. If required by applicable law, we implement appropriate safeguards (like Standard Contractual Clauses) to ensure your personal information remains protected.

8. Children's Privacy

Our Services are not directed to, nor do we knowingly collect information from, children under 18. If we discover that we have inadvertently collected personal information from a child under 18, we will take appropriate measures to promptly delete such information.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Access the personal information we hold about you;
Request Correction of your personal data if it is inaccurate or incomplete;
Request Deletion of your personal data;
Withdraw Consent where our processing is based on your consent;
Object to Processing or request we limit the processing of your personal data;
Data Portability: Under certain circumstances, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please email [email protected]. We will respond to your request in accordance with applicable data protection laws.

10. California Privacy Rights

If you are a California resident, you are granted certain rights regarding access to your personal information under the California Consumer Privacy Act ("CCPA") and California's "Shine the Light" law. These may include:

Right to Know the categories and specific pieces of personal information we have collected about you, and the categories of sources from which the personal information is collected;
Right to Delete personal information we have collected from you;
Right to Opt-Out of certain sales or disclosures of personal information (if applicable);
Right to Non-Discrimination for exercising your privacy rights.

For any such requests, please contact [email protected]. Note that some information may be exempt from these requests under state law.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will notify you (e.g., by posting a notice on our site or sending you an email). Your continued use of our Services after those changes become effective indicates that you have read, understood, and agreed to the current version of this Privacy Policy.

12. Contact Us

If you have questions, concerns, or comments about this Privacy Policy or our data practices, please contact us:

HWH Studio LLC

1111B S Governors Ave STE 28695

Dover, DE 19904

Email: [email protected]

Thank you for choosing RelaxPregnant. By using our Service, you acknowledge that you have read, understood, and agree to abide by this Privacy Policy.